MouseMatrix's Mousepads ship from CHINA and can be shipped off to 28 different countries, including; United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore, United States.

Shipping Times are dependent on which country you are located in. Normally packages will be shipped off in 3 business days and take about 7-14 days to deliever. For more information visit our Shipping Policy. Thanks For Shopping with us!

After your order is processed you will receive a tracking number in 1hrs time to your inbox. Alternatively, there will be a tracking page on our website or visit 17track.net. If you need assistance, email: support@mousematrixofficial.com.

We only accept products that have either are damaged or if you have received the wrong item within 14 days of purchase. If you need to return an item please email: support@mousematrixofficial.com. For more information visit our Refunds Policy Page

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